Category: Articles

girl looking at mobile phone sms solution

Making The Case For SMS Solutions In Asia’s Internet-Obsessed Culture

SMS has been around since the early days of mobile phones and remains one of the most effective methods to engage mobile users.

cloud communications compared to traditional it infrastructure global

Cloud Communications vs Traditional IT Infrastructure: Which Is Better?

There are some financial institutions who are still clinging to traditional IT infrastructure, instead of migrating onto the Cloud communications.

cost of bad customer service shown in the office or in business

The True Cost Of Bad Customer Service

Today, 7 out of 10 customers would abandon a business after encountering bad customer service experience. How to fix this with live video interaction?

cloud communications technology falling from the sky

What Are Cloud Communications?

With Cloud Communications, you can engage with customers via Voice, SMS & Video, all in a single platform. Save cost, space, & scale your business today!

10 Effective Tips To Succeed In Guerrilla SMS Marketing

Unsure about how to begin your SMS Marketing journey? Find out how you can succeed with our Top 10 SMS Marketing Tips here today.

man standing in jakarta indonesia to promote brand and e-commerce

Why Indonesian E-Commerce Call Centers Should Up Their Game

How can retailers and e-commerce call centre services improve consumer experiences, capture market by adopting the latest Video Interaction technology?

5 Steps To Enhance Customer Experience In Indonesia

As one of the most populous countries in the world, Indonesia’s digital landscape is transforming and enhancing customer experience is key.

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The Path To Indonesian Customers Is Through SMS

In a landscape dominated by large state banks, how then can dynamic finance players persuade customers to choose them?