Category: Product

cloud communications compared to traditional it infrastructure global

Cloud Communications vs Traditional IT Infrastructure: Which Is Better?

There are some financial institutions who are still clinging to traditional IT infrastructure, instead of migrating onto the Cloud communications.

/ June 5, 2018
Global SMS API providers that you can select

SMS API Providers: How To Choose The Right One?

Businesses and developers should partner with reliable and established SMS API providers whose dedicated business is in developing secure bulk SMS gateways.

/ May 30, 2018
sms sender id for company branding

SMS Marketing – Is Your SMS Sender ID Important?

Branding your SMS allows you to set your preferred name to make an instant connection with a potential customer or client.

/ May 18, 2018
tips on increasing conversion rates in southeast-asian e-commerce businesses

3 Tips How Southeast-Asian E-Commerce Can Increase Conversion Rates

E-commerce businesses in the digital age can benefit massively by using cloud communications to better optimise their conversion rates.

/ May 2, 2018
cost of bad customer service shown in the office or in business

The True Cost Of Bad Customer Service

Today, 7 out of 10 customers would abandon a business after encountering bad customer service experience. How to fix this with live video interaction?

/ April 18, 2018
woman using phone and video interaction on sofa

Is Video Interaction The Way To Create Happier Customers?

Customer service is the make-or-break factor for any business - bad customer service can be costly, and also a PR nightmare. Fix this with Video Interaction

/ April 10, 2018
receive a message from wavecell sms api on phone

What Is An SMS API?

With SMS APIs, you can send customised bulk text messages to customers in a variety of formats. Learn more about what is an SMS API.

/ April 2, 2018

Maximise Customer Feedback With SMS Engage Feature

The newly released Wavecell SMS Engage feature is an easy, affordable and incredibly fast way to gather customer insights and feedback. Find out more!

/ March 22, 2018

Automated Mobile Verification API for your Apps

Verifying your users can be made simpler, more effective and in real-time with Wavecell’s enhanced Mobile Verification API feature. Read more here!

/ March 20, 2018
logistics companies on phones for tracking and delivery notifications

5 Ways Logistics Companies Can Boost Customer Experience

Discover the 5 things your logistics company should do to digitalize the touchpoints of the last-mile fulfilment - where it matters most to your customers.

/ March 12, 2018

SMS Marketing Do’s And Don’ts

The era of digital marketing is booming. So, if you haven't been texting your customers, it is time you start. Here's some tips to kickstart SMS Marketing.

/ March 5, 2018
cloud communications technology falling from the sky

What Is Cloud Communications?

With Cloud Communications, you can engage with customers via Voice, SMS & Video, all in a single platform. Save cost, space, & scale your business today!

/ March 1, 2018