Category: Video Interaction

video interaction and video calling making customer support better

4 Real Life Situations Made Better By Video Interaction

In the realm of convenience, video interaction is becoming the norm. Life and businesses become simpler with video! Let’s look at some real life examples.

customer support video call technology

How Video Call Technology Is Revolutionising Customer Service

Customer service tools have long been due for an upgrade. The revolution is ongoing and we believe that video call technology is fuelling the change.

marc magnin head of product at wavecell

Technologies That Will Shape Southeast Asia in 2018

As the fastest-growing startup and technology market in the world, what are the latest and upcoming technologies businesses have to keep a look out for?

woman using phone and video interaction on sofa

Is Video Interaction The Way To Create Happier Customers?

Customer service is the make-or-break factor for any business – bad customer service can be costly, and also a PR nightmare. Fix this with Video Interaction

Transforming Customer Experience With Video Interaction

Live Video Interaction provides the solution to convenient business transactions without losing that traditional personal touch in services.

video transformation personal customer service

Personal Customer Service – The Future Of Finance

Engage in live video interaction with a human customer service agent anytime, the best personal service available in a branch becomes accessible 24/7.

Wavecell RISE customer experience

Hit Bullseye With Customer Experience

Learn how businesses can enhance customer experience via Wavecell’s SMS and Live-Video Interaction solutions. Catch our team at RISE HK 2017.

A World To Come For Field Services With Video Interaction

Companies with on site technicians that heavily dependent on field service are now adapting mobile technology in their everyday operations via live video.

How To Improve Insurance Claims Processes

Integrating video live interaction technology into your business can ease up your internal workflow, insurance claims process and create happier customers.