Tag: customer experience
Top 3 Customer Support KPIs That All Claims Leaders Must Track
Here are the top 3 customer support KPIs that you must track to ensure your customers always have the best claims experience.
Customer Support Tools: How A Claims Leader Found Its Match
Home » customer experience Customer support tools can make or break your business. The bad ones eat up your productivity. They run slow or crash when loading an account. They even require a huge chunk of effort to navigate the...
Elevating Customer Support: WhatsApp Business And Zendesk Integration
Lean on the power of Zendesk while leveraging on the reach and capabilities of WhatsApp Business to enhance your customer support workflows.
E-Commerce Start-Ups Changing The Digital Marketplace In SEA
E-commerce start-ups in SEA have had a big impact on the internet landscape. Let’s see which companies are making their mark and how they are excelling.