Tag: customer service

Sending messages through Chat Apps for businesses and rate customer service

Five Ways To Save Time With Messaging Solutions

A key way to enhance consumer engagement is leveraging on messaging solutions. Find out how you will save time if you can leverage on this effectively.

customer support video call technology

How Video Call Technology Is Revolutionising Customer Service

Customer service tools have long been due for an upgrade. The revolution is ongoing and we believe that video call technology is fuelling the change.

cost of bad customer service shown in the office or in business

The True Cost Of Bad Customer Service

Today, 7 out of 10 customers would abandon a business after encountering bad customer service experience. How to fix this with live video interaction?

woman using phone and video interaction on sofa

Is Video Interaction The Way To Create Happier Customers?

Customer service is the make-or-break factor for any business – bad customer service can be costly, and also a PR nightmare. Fix this with Video Interaction

Transforming Customer Experience With Video Interaction

Live Video Interaction provides the solution to convenient business transactions without losing that traditional personal touch in services.

jakarta indonesia skyline and city life in the cbd

The Path To Indonesian Customers Is Through SMS

In a landscape dominated by large state banks, how then can dynamic finance players persuade customers to choose them?

video transformation personal customer service

Personal Customer Service – The Future Of Finance

Engage in live video interaction with a human customer service agent anytime, the best personal service available in a branch becomes accessible 24/7.