Tag: customer service
Customer Support Tools: How A Claims Leader Found Its Match
Home » customer service Customer support tools can make or break your business. The bad ones eat up your productivity. They run slow or crash when loading an account. They even require a huge chunk of effort to navigate the...
Customer Engagement In The Philippines: The Texting Capital Of The World
It is time for businesses to meet the demands of the tech-savvy generation of today to make meaningful customer engagements and interactions.
Five Ways To Save Time With Messaging Solutions
A key way to enhance consumer engagement is leveraging on messaging solutions. Find out how you will save time if you can leverage on this effectively.
How Video Call Technology Is Revolutionising Customer Service
Customer service tools have long been due for an upgrade. The revolution is ongoing and we believe that video call technology is fueling the change.
The True Cost Of Bad Customer Service
Today, 7 out of 10 customers would abandon a business after encountering bad customer service experience. How to fix this with live video interaction?
Is Video Interaction The Way To Create Happier Customers?
Customer service is the make-or-break factor for any business - bad customer service can be costly, and also a PR nightmare. Fix this with Video Interaction
Transforming Customer Experience With Video Interaction
Live Video Interaction provides the solution to convenient business transactions without losing that traditional personal touch in services.
The Path To Indonesian Customers Is Through SMS
In a landscape dominated by large state banks, how then can dynamic finance players persuade customers to choose them?
Personal Customer Service – The Future Of Finance
Engage in live video interaction with a human customer service agent anytime, the best personal service available in a branch becomes accessible 24/7.