Tag: customer support

customer support video call technology

How Video Call Technology Is Revolutionising Customer Service

Customer service tools have long been due for an upgrade. The revolution is ongoing and we believe that video call technology is fuelling the change.

tips on increasing conversion rates in southeast-asian e-commerce businesses

3 Tips How Southeast-Asian E-Commerce Can Increase Conversion Rates

E-commerce businesses in the digital age can benefit massively by using cloud communications to better optimise their conversion rates.

woman using phone and video interaction on sofa

Is Video Interaction The Way To Create Happier Customers?

Customer service is the make-or-break factor for any business – bad customer service can be costly, and also a PR nightmare. Fix this with Video Interaction