Tag: insurance
What Omnichannel Customer Support Looks Like For Insurers
Find out what real life omnichannel customer support is like for insurers to ensure your customers always have a positive experience.
3 Ways to Protect Customer Data (From Lawyers & Ethical Hackers)
Home » insurance How do you keep customer data safe? 87% of consumers will stop buying from companies that fail to handle their data responsibly. In other words, the companies that prioritize customers’ privacy will earn customers’ trust and win...
Customer Support Tools: How A Claims Leader Found Its Match
Home » insurance Customer support tools can make or break your business. The bad ones eat up your productivity. They run slow or crash when loading an account. They even require a huge chunk of effort to navigate the system...
New Video Interaction Features To Improve Your Experience
Wavecell is delighted to announce the launch of new and exciting features to the our Video Interaction solution.
Transforming Customer Experience With Video Interaction
Live Video Interaction provides the solution to convenient business transactions without losing that traditional personal touch in services.
How To Improve Insurance Claims Processes
Integrating video live interaction technology into your business can ease up your internal workflow, insurance claims process and create happier customers.