Tag: video interaction

customer support tools

Top 3 Customer Support KPIs That All Claims Leaders Must Track

Here are the top 3 customer support KPIs that you must track to ensure your customers always have the best claims experience.

/ June 11, 2020
customer support tools claims leader

Customer Support Tools: How A Claims Leader Found Its Match

Home » video interaction Customer support tools can make or break your business. The bad ones eat up your productivity.  They run slow or crash when loading an account. They even require a huge chunk of effort to navigate the...

/ May 28, 2020
man standing in jakarta indonesia to promote brand and e-commerce

Why Indonesian E-Commerce Call Centers Should Up Their Game

How can retailers and e-commerce call centre services improve consumer experiences, capture market by adopting the latest Video Interaction technology?

/ January 22, 2018